Effective Date: 1 January 2026
Cemgate ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, store, and protect your personal information when you use our website or engage our services.
Information We Collect
We may collect the following types of information:
- Contact details such as your name, phone number, email address, and delivery address
- Order and enquiry details submitted through our contact forms or calculator tools
- Technical information such as browser type, device type, and pages visited, collected via cookies and analytics tools
How We Use Your Information
- To respond to enquiries and provide quotes
- To schedule and fulfil deliveries
- To improve our website and services
- To send updates about your order where relevant
Sharing Your Information
We do not sell your personal information. We may share limited information with delivery drivers, subcontractors, or service providers strictly for the purpose of fulfilling your order.
Data Retention
We retain personal information only as long as necessary to fulfil the purposes outlined in this policy, or as required by law.
Your Rights
You have the right to request access to, correction of, or deletion of your personal data. To make a request, contact us at info@cemgate.com.
Contact Us
If you have questions about this privacy policy, please contact us at info@cemgate.com or call 01494 506060.